Warranty

WARRANTY

To register your product go to our Product Registration Page! For information on activating your warranty see Warranty Info.

NOTE: If you purchased a LUNT Solar Systems LLC product from a LUNT Solar Systems LLC dealer, and that product is found to be damaged upon receipt, you must contact the LUNT Solar Systems LLC dealer from whom you purchased the product for information on their return policy for product inspection and repair. This includes any and all international purchases.

Only products purchased directly from the LUNT Solar Systems LLC facility can be returned directly to the LUNT Solar Systems LLC facility for inspection, if damaged upon receipt. 

This Warranty is extended by LUNT Solar Systems LLC to the original purchaser of the LUNT Solar Systems LLC product. LUNT Solar Systems LLC does not provide warranty service to used or second hand equipment. Lunt Solar Systems LLC warrants its products to be free of manufacturing and workmanship defects under normal use for a period of 5 years from the date of purchase. LUNT Solar Systems LLC will repair or replace such product or part thereof which upon inspection by LUNT Solar Systems LLC, is found to be defective in materials or workmanship.

LUNT Solar Systems LLC reserves the right to change product specifications or to discontinue products without prior notice.

LUNT Solar Systems LLC reserves the right to replace any products which has been discontinued from its product line with a new product of comparable value and function.

WHAT IS NOT COVERED

This warranty does not extend to any product whose serial number has been defaced or altered, or to any product which LUNT Solar Systems LLC determines to contain a defect or malfunction caused by damage while in the possession of the consumer, this includes de-contacting of etalon. De-contacting of the etalon only occurs if the product is subjected to shock, i.e. dropped and/or banged. The above descriptions may include incorrect installation, maladjustment, misuse, negligence or servicing by the consumer, or by a failure on the part of the consumer to provide reasonable and necessary maintenance. Further, LUNT Solar Systems LLC reserves the right to disallow any products from warranty coverage that are deemed to have been received by the end customer in other than factory-sealed condition. All products are to be inspected by the customer when purchased. LUNT Solar Systems LLC is not responsible for damages or loss during the shipping process.

TO OBTAIN WARRANTY SERVICE

Prior to the return of any product or part, a Return Goods Authorization (RGA) number must be obtained by writing to LUNT Solar Systems’ Customer Service Department, [email protected], or by calling (520) 344-7348. The customer is responsible for all return shipping costs. Each returned product or part must include a written statement detailing the nature of the claimed defect, as well as the owner’s name, address, phone number, and a copy of the original sales invoice, and must be shipped prepaid in the original shipping carton (containing all original packing materials) and insured for its value. In cases where the original shipping carton and/or packing materials are not available, customer and dealers are directed to contact LUNT Solar Systems LLC for the appropriate replacement materials, which are available for a nominal fee.

WARRANTY DISCLAIMER AND LIMITATIONS

This Warranty statement for the product is in lieu of all conditions or warranties, express, implied or statutory, including but not limited to any implied conditions or warranties of merchantability or fitness for a particular purpose on the part of LUNT Solar Systems LLC, its agents or service providers. If the product is defective in materials or workmanship, your sole and exclusive remedy shall be repair or replacement as provided above. However, if that remedy fails its essential purpose, LUNT Solar Systems LLC reserves the right to refund the purchase price of the product to the purchaser in exchange for the return of the product. LUNT Solar Systems LLC , its agents and service providers shall not be liable for any damages including but limited to direct, indirect, incidental or consequential damages, loss of use, loss of profits or interruption of business, whether such alleged damages are based in warranty, tor (including without limitation, negligence and strict liability), contract, or indemnity, except to the extent prohibited by law, this is the exclusive written limited warranty of the original purchaser. The parties will attempt to resolve any claim, or dispute or controversy (whether in contract, tort, or otherwise) against LUNT Solar Systems LLC, its agents, employees, successors, assigns or affiliates (collectively for the purpose of this paragraph, “LUNT Solar”) Arising out of or relating to this agreement, LUNT Solar Systems LLC’s advertising, or any related purchase (A “dispute”) through face to face negotiation with persons fully authorized to resolve the dispute or through mediation utilizing a mutually agreeable mediator, rather than through litigation if the parties are unable to resolve the dispute through negotiation or mediation within a reasonable time after written notice from one party to the other that dispute exists, the dispute will be settled by binding arbitration in accordance with the current CPR rules of non-administered arbitration.

STATE LAWS RIGHTS

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so such limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.

POST WARRANTY

If purchase has any product in defect after the warranty is expired, purchaser may call LUNT Solar Systems LLC Customer Service (520) 344-7348 for post warranty repair services. Purchaser is responsible for shipping, labor charge plus parts used in repair.

LUNT SOLAR SYSTEMS, 2520 N Coyote Drive, #111, Tucson AZ 85745, USA

For more information on LUNT Solar Systems products please call 1(520) 344-7348 or visit us at www.luntsolarsystems.com